home insurance robbery

Why is an insurance claim was denied at home. The police referred them instead to help.?
Need help to get things back on theft, but does not help the CP. They give a number of insurance cases, and smile. Insurance gives you a carrot, and that's all. I lost much.
policebate, home insurance is actually very flexible. I do not understand all the details of the policy of my house but my home insurance agent is always helpful. Try to contact your agent or a homeowners agent in your city. http://www.easyhomeinsuranceguide.com They will be able to help.