insurance bpo providers
Taking a look at the current financial crisis, can not feel very optimistic about business process outsourcing (BPO) industry in India. However, Mr PG Raghuraman, Lead Times BPO centers in India, Accenture, sees the positives in the growth of BPO service providers and potential for industry to attract young professionals as their chosen career.
According to Nasscom study, the current size of the BPO industry is $ 11 billion and is expected to grow fivefold in size to $ 50 million in 2012. This growth in India BPO to add about 2.5 per cent to India's GDP in revenue export and employment to nearly 2 million people.
There is a popular belief that there are numerous employment opportunities and fewer career opportunities BPO sector. This is not true, the BPO industry in India has limitless career opportunities. This is evident by the fact that, over the years, the BPO services have grown from voice to other management services customer relations as human resources, finance and accounting, learning and acquisition animation and multimedia, legal transcription, content development and industry specific services that focus on care health, insurance, pharmaceutical and utility industries.
Companies in the industry of life sciences are quite familiar with the process outsourcing. They outsource part of their critical processes such as drug discovery, manufacturing, clinical trials and data management. Thus, BPO service providers need to integrate specialized knowledge and skills to perform the traditional functions of the science of life, such as management clinical data and safety monitoring of drugs.
India has become one of the most attractive destinations for specialized functions, due to benefits low cost and high availability of skilled labor.
Today, BPO companies in India are creating global functions for employees at the expansion world and afforded the opportunity to work on multiple vertical markets. In fact, is a rapidly growing industry, offering ample opportunities for growth and entrepreneurship.
This change in the BPO sector's role in transaction processing for high quality specialty services has led to growing demand for skilled labor. Today, the industry needs capacity building. Even professionals with titles such as M.tech, MBBS, MBA, CA, ICWA to start working in the specific domain of back office processes of counseling, testing and consulting field. This requires a clear relationship between IT / BPO industry and academia that make up the workforce with industry specific jobs.
Today, even parents are increasingly support to young people who want to join the BPO industry because we really see it as a long term career. There is an awareness that not just BPO call centers, but provide opportunities, skills and global exposure. Simply put employees in the BPO industry now has access to the profession with an enormous challenge opportunities work, practical experience, information on culture and customs of various countries around the world. This experience in understanding and appreciation of diversity is valuable for personal and professional growth.
In recent years, the BPO industry to obtain the support of reputable universities. Some companies offering training programs for the BPO sector in collaboration with some of the renowned institutions in India. More courses of this nature are designed by other companies to provide outsourcing services. This a step towards taking BPO as an opportunity for long-term career.
About the Author:
Sandra Jones works as online marketing executive for a reputed BPO company in North America. She has written articles on various areas of BPO services. Her area of interest lies in telemarketing services, customer support services, market research, technical support service,business transcription services and other services related to business process outsourcing.www.fusionbposervices.com
Article Source: ArticlesBase.com – BPO Industry As A Career Option
